Yesterday, 04:05 PM
Hi everyone,
I’m having a control/navigation problem with my NerdSEQ. I recently installed a trigger expander and a MIDI expander, but have since removed both. The problem remains.
Symptoms:
I was advised that enabled Gamepad or Video functions could cause ghost inputs when the corresponding hardware isn’t connected. I haven’t been able to verify or disable those settings because I cannot enter Setup.
The SD card has been reformatted and rebuilt using the official SD-card contents, with the official 3.0 firmware file placed in the firmware folder. This didn’t resolve the symptoms. The firmware has not actually been flashed, because I cannot enter the updater.
Is there a documented way to disable Gamepad/Video or recover the internal settings without access to Setup? Is there a button-input diagnostic or another check that would distinguish ghost inputs from a hardware fault?
I’m in the United States and would appreciate any supported troubleshooting steps before arranging a repair or overseas shipping.
Thank you.
I’m having a control/navigation problem with my NerdSEQ. I recently installed a trigger expander and a MIDI expander, but have since removed both. The problem remains.
Symptoms:
- The cursor sometimes moves downward continuously without me pressing anything. This comes and goes.
- Cursor Up doesn’t respond, including when the automatic downward movement has stopped.
- Left and Right work in the tracker.
- SHIFT+PROJECT doesn’t open Setup. I can access Project, which I initially mistook for Setup.
- SHIFT+STOP doesn’t stop the running sequencer.
- Holding SHIFT+COPY+CURSOR UP at power-on hasn’t brought up the firmware updater.
- The documented key-release combination, SEQUENCER+AUTOMATOR+STOP, hasn’t restored normal operation.
I was advised that enabled Gamepad or Video functions could cause ghost inputs when the corresponding hardware isn’t connected. I haven’t been able to verify or disable those settings because I cannot enter Setup.
The SD card has been reformatted and rebuilt using the official SD-card contents, with the official 3.0 firmware file placed in the firmware folder. This didn’t resolve the symptoms. The firmware has not actually been flashed, because I cannot enter the updater.
Is there a documented way to disable Gamepad/Video or recover the internal settings without access to Setup? Is there a button-input diagnostic or another check that would distinguish ghost inputs from a hardware fault?
I’m in the United States and would appreciate any supported troubleshooting steps before arranging a repair or overseas shipping.
Thank you.